Payment and Delivery

At this time, our e-store supports electronic processing of orders placed by US customers only. Customers from Canada and Mexico can place their order over the phone, 847-991-1140, or via e-mail: usa@xado.com

Sales Tax

Our e-store charges 9% state and/or local sales tax for any order shipping to Illinois. Please note that the sales tax is calculated based upon the total price of the order, excluding shipping and handling.

Forms of Payment

We accept the following forms of payment: major credit cards (Master or Visa), debit cards, PayPal, money transfers, personal or company checks, money orders. American Express credit cards are accepted on phone orders only.

For personal or company checks, money orders, money transfers, please contact our office via phone or e-mail for grand total of your order, including shipping charges. If you are experiencing difficulties with placing your order online, please contact our office via phone or e-mail – we would be happy to assist!

For qualified dealers, we offer NET payment terms. To become a dealer, please visit our “Become a Dealer” page, or contact our sales department.

Shipping Methods and Costs, Domestic

Your orders will be shipped by USPS Priority Mail. Shipping costs will dependend on the total weight of your order. Your total shipping charges will automatically compute during checkout prior to the completion of your order.

Shipping costs for orders placed on this site are based on the weight of the total order. You will be provided with the total shipping cost for your order during Checkout.

With USPS Priority Mail you can expect delivery within 1, 2, or 3 business days. Shipping can be tracked here using a label number.

International Orders

Temporarily orders from Canada and Mexico are accepted only over the phone. Typically, shipping terms should be similar to those, described in Shipping Methods and Costs, Domestic. Please note: the delivery lead time depends on your local customs rules and procedures.

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