Payment and Delivery

At this time, our e-store supports electronic processing of orders placed by US customers only. Customers from Canada and Mexico can place their order over the phone, 847-991-1140, or via e-mail: usa@xado.com

Sales Tax

Our e-store charges 9% state and/or local sales tax for any order shipping to Illinois. Please note that the sales tax is calculated based upon the total price of the order, excluding shipping and handling.

Forms of Payment

We accept the following forms of payment: major credit cards (Master or Visa), debit cards, PayPal, money transfers, personal or company checks, money orders. American Express credit cards are accepted on phone orders only.

For personal or company checks, money orders, money transfers, please contact our office via phone or e-mail for grand total of your order, including shipping charges. If you are experiencing difficulties with placing your order online, please contact our office via phone or e-mail – we would be happy to assist!

For qualified dealers, we offer NET payment terms. To become a dealer, please visit our “Become a Dealer” page, or contact our sales department.

Shipping Methods and Costs, Domestic

For orders over $ 30, shipping is free for our customers.

Bulk products, such as barrels or totes are excluded from free shipping rule. All orders will be shipped by USPS Priority Mail.

If the order value is under $30, shipping charges will automatically add to the grand total of your order during checkout. Shipping cost is calaculated by the weight of the product, location and delivery speed.  With USPS Priority Mail you can expect delivery within 1, 2, or 3 business days. Shipping can be tracked here using a label number.

International Orders

Temporarily orders from Canada and Mexico are accepted only over the phone. Typically, shipping terms should be similar to those, described in Shipping Methods and Costs, Domestic. Please note: the delivery lead time depends on your local customs rules and procedures.

Catalog

Oils