Wholesale and Drop Ship Services

  • What is our Drop Ship Program?
  • Shipping Costs
  • How to order
  • Shipping/Arrival Time
  • Payment/Credit
  • Returns
  • Cancel Your Order
  • Fraudulent Orders
  • Taxes
  • Out of Stock Items
  • Legal disclaimer

What is our Drop Ship Program?

By using our Drop Ship Program, you will have the advantage of access to our complete wholesale inventory of Xado.us We offer state-of-the-art fulfillment capability. Our name (Xado Tech or Xado.us) will not appear in or on the shipping carton.

Shipping Costs

U.S. Shipping:
We charge actual shipping cost from Schaumburg IL 60173

How to order

Once registered, all orders are placed on our website at Xado.us. All of your personal information is protected by our Secure Server Software (SSL) which fully encrypts and protects all of your personal data (name, address, credit card number) so that it cannot be read by anyone over the internet.

Shipping/Arrival Time

All U.S. orders are shipped via a trackable shipping carrier (DHL, UPS, USPS, etc.).

We will supply a tracking number for every order that has been shipped. Each day, you will receive an automated email from us indicating all of your orders that have been shipped that day.

Orders are shipped, on average, within 24-48 business hours from the time that the order is placed. Therefore, most orders should be received within 4-7 business days from the time that you place your order.

Payment/Credit

1) Credit card: We accept several major credit cards. Below is a list of the major credit cards we accept for Wholesale orders.

  • American Express
  • Visa
  • MasterCard
  • Discover
  • PayPal

2) Wire transfer: we accept wire transfers for domestic customers. A wire transfer may be required for large orders.

Returns

Returns are accepted and further information will be supplied upon registration.

Cancel Your Order

Since we use automated order processing and warehouse systems, we are unable to cancel or modify your order once it has been submitted. Once your package is received and you wish to return it, please visit our website and review our return policy.

Fraudulent Orders

Xado.us is not responsible for fraudulent orders. It is the responsibility of our customers to verify billing information before placing the order.

Taxes

It is the responsibility of the drop shipper to charge state tax for any package that is being shipped to the state to which they are based. It is also the responsibility of the drop shipper to charge IL State tax (10%) to any package of theirs that is being shipped to IL.

Out of Stock Items

If an item has a price 0.00, we do not currently have it in stock. Subsequently, from time to time, we are not able to fulfill your order. You will be notified via email for any item that is out of stock and a credit will be issued to your account/credit card. It is your responsibility to contact and credit your customer. Please contact us for more info b2b@xado.com

Legal disclaimer

We are not responsible for any typographical errors or inaccuracies set forth in this website. The information, prices, and discounts set forth herein are subject to change without notice.

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